So, I took my laptop into Future Shop before Christmas because the burner wouldn't work and there was something wrong with the plug. Well, they sent it away to be fixed and I finally got to pick it up last night. Buddy at the counter was really proud and impressed with the work done both by FS and the HP repair company. His words, "they really went above and beyond what we sent it in to be fixed for. I was impressed that the put the extra work into it!" And of course I said, "extra work?? Whatta mean?" He replies with, "Oh, they put a new keyboard on, replaced your hard drive and there's a note here that you have to restore it. OH wait...nevermind, I already took care of that for you!" Yah...you can hear the enthusiasm in his voice as my heart drops and I look at him and say, "You f*&%in did what?"
Crystal was not a happy camper, by any stretch of the imagination! Everything lost. He's like well, you shoulda made copies of everything before you brought it in. While shrugging his shoulders. And I'm thinking, HOW COULD I HAVE MADE COPIES OF EVERYTHING IF MY BURNER WAS BROKEN, HENSE THE REASON FOR BRINGING IT IN....but all I could get out of my mouth, was.... J - f'in - C...f#&k, s&*t, F#&K....over and over again. I questioned why they didn't inform me before they made such huge work changes, and he said "sometimes we call the customer and sometimes they don't." It took everything in me to keep myself from jumping over his counter and leaving sneaker marks in his forehead.
Great Friday night...now I get to spend all weekend trying to recoup my losses while trying to get organized for work on Monday....spotlight time begins. Thank heavens I've planned to go out tonight...I need a drink already!
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